At Tiprri, we stand behind the quality, performance, and reliability of our products. This Warranty Policy explains what is covered, how long coverage lasts, and how customers can request warranty support.

Warranty Coverage

Tiprri products come with a 3-Year Limited Warranty from the date of purchase.

This warranty applies to eligible products purchased directly from our website or through an authorized sales channel. The warranty covers defects in materials or workmanship under normal residential use.

What Is Covered

Our limited warranty may cover:

  • Manufacturing defects.
  • Defective materials or workmanship.
  • Product failure under normal intended use.
  • Replacement parts or product replacement, depending on the issue.
  • Warranty support approved after inspection or review by our customer support team.

What Is Not Covered

This warranty does not cover damage caused by:

  • Misuse, abuse, neglect, or improper handling.
  • Accidents, drops, impacts, or physical damage.
  • Unauthorized repairs, modifications, or alterations.
  • Normal wear and tear from regular use.
  • Improper storage, maintenance, or operation.
  • Use of the product for purposes not intended by Tiprri.
  • Damage caused by weather exposure, water damage, fire, or other external conditions.
  • Consumable parts or accessories unless they arrive damaged or defective.

Proof of Purchase

To request warranty service, customers may be required to provide:

  • Order number.
  • Name and contact information.
  • Proof of purchase.
  • Photos or videos showing the issue.
  • A clear description of the problem.

Warranty claims may not be processed without valid order or purchase information.

Warranty Claim Process

To start a warranty claim, please contact our support team at support@tiprri.com.

Our team may request photos, videos, or additional information to verify the issue.

After reviewing the claim, we may offer one or more of the following solutions:

  • Troubleshooting assistance.
  • Replacement parts.
  • Product replacement.
  • Refund or another appropriate resolution, depending on the circumstances.

Shipping for Warranty Claims

If a product must be returned for inspection, our support team will provide return instructions.

In some cases, a free prepaid return shipping label may be provided after the warranty claim has been reviewed and approved.

Please do not send any product back without first contacting our support team and receiving return instructions.

Warranty Limitations

This warranty applies to the original purchaser and is not transferable unless otherwise required by applicable law.

Tiprri reserves the right to review warranty claims and determine whether a product qualifies for warranty service based on the terms of this policy.

Warranty remedies may be limited to repair, replacement, refund, or another approved resolution, depending on the nature of the issue.

To the maximum extent permitted by applicable law, this warranty does not cover indirect, incidental, or consequential damages.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Returns vs. Warranty

Returns and exchanges are handled under our Return & Refund Policy.

Warranty claims apply to eligible product defects, material defects, workmanship issues, or covered performance problems that occur during the applicable warranty period.

Contact Us

For warranty questions or to start a claim, please contact us:

Tiprri

Email: support@tiprri.com
Phone: +1 (564) 516-4964
Address: 8 5th St, Clearfield, UT 84015, United States